At Digi Imprints, we pride ourselves on serving our esteemed customers with premium quality, personalized apparel, tailored precisely to their requirements. Consequently, we have certain stipulations that govern our policies for returns and exchanges.

No Return or Exchange: Consistent with our unique production process, we are unable to accommodate requests for returns or exchanges. This policy stems from the personalized nature of our custom work.

Approval Prior to Production: Our committed team collaborates closely with customers to ascertain their approval of the final design before production initiation. In the rare event that the final product does not correspond to the approved sample, we accept the responsibility and will undertake necessary measures to rectify the situation.

Color Discrepancies: It is crucial to comprehend that color variations might occur between the screen display and the physical product. Factors such as device display configurations, camera quality, lighting conditions, and photographic competence influence this. Consequently, we cannot entertain returns or exchanges on the basis of minor color discrepancies.

Shipping Delays: Although we endeavor to stick to shipping timelines, unforeseen circumstances like courier service delays are beyond our control. Therefore, we cannot provide returns or exchanges due to delayed shipping.

Change of Heart: Considering the specificity of our production process, we urge our customers to carefully ponder over their choices before providing their final approval. Regrettably, once an order is in production, we cannot accommodate changes of heart or cancellation requests.

Manufacturing Flaws: If a manufacturing flaw is detected, we request you to notify us within a specific timeframe post receiving the item. We will scrutinize your claim and, if valid, will mend the flaw or replace the item at our discretion.

Sizing Errors: Our production is based on the sizing information you provide. As a result, we cannot accept returns or exchanges due to incorrect size submissions. We strongly encourage all measurements to be double-checked prior to placing an order.

By placing an order with Digi Imprints, customers acknowledge and agree to these terms. We appreciate your understanding and look forward to serving you with exceptional personalized apparel that caters to your distinct style and needs.